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AgoraCart Refund Policy

Tech Support, Installations, Mentoring and Other Services: Refunds are available only until the time that service has started. Once service has been started, no refunds will be given.

Memberships, Renewals, Additional Licenses: Because what we are granting access to is downloadable code, refunds are available only until the time that access has been granted. We manually add new members to the access system which can take a few hours and up to 3 business days. Notice of actual access to Gold Version membership areas is sent via email for initial memberships, but not for additional licenses and/or renewals. Not receiving the confirmation emails is not valid as a means to refute nor challenge that access was not given by the time you asked for a refund; we cannot guarantee that anti-spam and other emails systems outside of our control will not affect the delivery of confirmation emails in a timely fashion. Access is determined as the point and time at which credentials are issued by the membership access system. Once access has been granted to Gold version site files and/or membership only areas of AgoraCart.com, absolutely no refunds will be given. No refunds on Additional Licenses. Buying any membership type and/or renewal option constitutes acceptance of this refund policy.

Add-on Files, Additional files: Refunds are available only until the time that the files added to your membership account. Once the files have been granted access to, no refunds will be given.

Asking for a Refund: You may receive a full refund for those items that have not been delivered, permissions and/or access granted, and/or services initiated. To request a refund, visit the contact form at: Contact Us. Only those refund requests made within the refund availability time listed for each product type below will be granted. Absolutely no refunds after 60 days.


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