Product Listing Tech Support

Priority Tech Support - Online
This is paid tech support for a single storefront via an online tech support support ticket system. User will be granted access to the support ticket system for the duration of the term purchased. Questions and issues can be addressed there.

Web Design, graphic design, and server admin issues beyond the control of the user are not supported. Response time can vary, but usually addressed within one business day, depending upon the volume of requests (Monday-Friday only, response times exclude issues submitted during holidays and weekends).

Services may be refused by Mister Ed and/or the lead ecommerce technician based on site content. In such a case, a full refund would be given.

Additional Months:

$79.00

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$49.95

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TechSupport - 1 to 1 Mentor/Advisor
This One-on-One answers, pointers and advice (from an experienced AgoraCart user) on basic setups/installation issues. Performed by email for 2 weeks from the date they initially contact you. Newbies and those with less time for learning the ins and outs of agoracart will find that this speeds up the time it takes to go live with their store. This person will serve as a mentor as you setup your ecommerce site. They will be able to assist you with questions on how to setup the store, its features, and advice on how to organize your ecommerce site ... as you ask for it in your emails. Once time has expired, additional time requires an additional payment.

Services may be refused by the mentor based on site content, server setup, or workload. In such a case, a full refund would be given. Services including but not limited to: store/site design, design integration, custom coding, database setup, file uploading and/or editing, and installation are not included. All mentors are backed up by Mister Ed

Mentor-Advice by:

$59.95

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