AGORACART PRIVACY POLICIES

This Privacy Policy describes the information we collect and how we use that information. AgoraCart takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. This Privacy Policy applies to all services that are offered directly by K-Factor Technologies, Inc.("AgoraCart") and does not apply to services offered by other entities.


If you have questions or concerns regarding this Privacy Policy, you should contact AgoraCart by e-mail from the Contact Us page.



TYPES OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

Personal Information: This policy covers the following personal information that AgoraCart collects through your use of the AgoraCart Web sites and in connection with off-line communications. Specifically, AgoraCart may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. AgoraCart also may use third party sources, such as opt-in lists, as specified in Section 4 below.

  • Contact information, such as name, physical address, telephone number(s), email address, and company. The majority of the information collected under this category is business contact information and when this information is collected in forms on our web site, it is collected and/or transmitted using Secure Socket Layer (SSL) technology.
  • Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.
  • User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the customer profile when registering on AgoraCart.com or indicated by your use of the AgoraCart Web sites.
  • Financial/credit card and payment information, but only if using the marketplace or ProShop. However credit card information (card number, expiration date, and card verification number ) is not collected nor stored by AgoraCart; that information is handled by 3rd party PCI-DSS compliant payment processing gateways.
  • Event and conference participation information, such as lectures, classes or booths attended or visited during an event or conference hosted or attended by AgoraCart. If we use electronic tracking technologies at an event, we will provide notice in the event registration materials and/or correspondence.

We may supplement information you provide with information received from third parties.

Electronic Communications Protocols and Cookies: In addition to the information specified above, AgoraCart may collect information about your use of the AgoraCart.com Web sites through electronic communications protocols and cookies. As is true when you visit most Web sites, AgoraCart may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, and date and time. AgoraCart also uses cookies, embedded URLs and embedded pixels to capture additional information.

Cookies: AgoraCart's server will query your browser to see if there are "cookies" previously set by the AgoraCart Web sites. A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. Cookies on the Web sites may collect a unique identifier, user preferences and profile information and membership information. AgoraCart also uses cookies to collect general usage and volume statistical information that does not include personally identifiable information. Some cookies may remain on the user's computer after they leave the Web site, and the majority are set to expire within 90 days. While we do not offer an opt-out for cookies, browsers provide you information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.

Flash Cookies: We also use flash cookies, also known as "local shared objects," on our sites that employ Flash technology. Flash cookies are small files similar to browser cookies and are used to remember the site's settings to personalize the look and feel of the site. Like normal cookies, Flash cookies are represented as small files on your computer. One method of preventing Flash cookies from being placed is to adjust your preferences in the Macromedia Website Privacy Settings Panel at macromedia.com.

Embedded URLs: AgoraCart also uses a tracking technique that employs embedded URLs to allow use of the site without cookies. Embedded URLs allow limited information to follow you as you navigate the site, but is not associated with personal information and is not used beyond the session.

Embedded Pixels: On the Web site, AgoraCart may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to the AgoraCart.com Web sites as opposed to aggregate hits. In addition, embedded pixels or other technologies may be used in emails to provide information on when the email was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient's email address.

Third Party Cookies: AgoraCart has engaged one or more third party service providers to track and analyze usage and volume statistical information from visitors to the Web site. The service provider(s) set cookies on behalf of AgoraCart. AgoraCart also uses other third party cookies to track the performance of AgoraCart advertisements on their Web sites.

AgoraCart may re-associate the information provided by the technologies directly above with personal information.

Widgets: Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g., links to bookmarked sites). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.



USE AND SHARING OF PERSONAL INFORMATION

AgoraCart uses (and, where specified, shares) your personal information for the following purposes:

To engage in transactions. AgoraCart may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.

To process transactions. AgoraCart uses 3rd party payment processors that are PCI-DSS compliant which collect your financial/credit card and payment information to process your AgoraCart order. AgoraCart never collects, stores, nor transmits credit card numbers, expiration dates or card verification numbers ( CVV, CVC2, CVV2, CID, CVN values found on back or face of your credit card ).

To provide support or other services. AgoraCart may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.

To tailor marketing to your needs and respond to your requests. AgoraCart may use your personal information to notify you about new product releases and service developments. AgoraCart also may use your personal information to respond directly to your requests for information, including registrations for newsletters or other specific requests, or pass your contact information to the appropriate AgoraCart service provider for further follow-up related to your interests. In addition, if you consent, AgoraCart may share your contact information with other selected partners that offer complementary products or services. Please review the specific partner's privacy policy regarding any further interactions with them.

To provide online forums and social networks. Some services available on the Web sites permit you to participate in interactive discussions, post comments, opportunities or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed for technical reasons. AgoraCart does not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit personal information to these forums or social networks and should tailor any content you submit appropriately and in accordance with the relevant terms of use. In addition, you should review any additional terms and conditions that may govern your use of these services, including terms related to use, sharing your personal information and receiving communications; any such terms will be clearly identified on the relevant site.

To post Testimonials. We post testimonials on our web site which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial.

To administer product downloads. AgoraCart may contact you if you download products to confirm certain information about your order (for example, that you did not experience problems in the download process), discuss the downloaded products or provide marketing or sales information about related products and services. AgoraCart also may use this information to confirm compliance with licensing and other terms of use and may share it with your company.

To select content, improve quality and facilitate use of the Web Sites. AgoraCart may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third party cookies), to help create and personalize Web site content, facilitate your use of the Web sites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve Web site quality, track marketing campaign responsiveness, and evaluate page response rates.

To provide various AgoraCart communities, such as partners, with relevant product alerts and updates. If you sign up for an AgoraCart community (e.g., AgoraCart Gold Version, AgoraCart Pro, AgoraPros.com, AgoraGuide.com, AgoraCart.com), AgoraCart also will provide you information in which you have expressed an interest related to new product releases, alerts, updates, prices, terms, special offers and associated campaigns.

To power joint sales or product promotions. AgoraCart and its partners may engage in joint sales or product promotions. Such promotions will always reference the partners involved. Both AgoraCart and the partner(s) will have access to that information, and either AgoraCart or our partners may provide you the sales or product promotion information. We recommend you review the privacy policies of these partners to address your particular needs and concerns.

To contact a referral/"tell a friend". If you elect to use our referral service to inform a friend about our site, we will ask you for the friend's name and email address. AgoraCart will automatically send the friend a one-time email inviting them to visit the site. AgoraCart uses this personal information for the sole purpose of sending this one-time email and tracking the success of our referral program.

To comply with legal requirements. AgoraCart may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. AgoraCart will use reasonable efforts to limit the personal information it provides for these purposes.

Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. While AgoraCart may share your personal information with agents and contractors in order to perform the functions listed above, including credit card clearing services, order fulfillment, and event, campaign and web site management, we require that they treat your personal information, and limit its use, in accordance with the standards specified in this policy.



POLICY UPDATES

We may update this policy from time to time. We will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner.

We appreciate your comments on AgoraCart's privacy practices: Contact Us Page.

Last Updated: May 2, 2011.



CONTACTING US

If you have any questions about this privacy statement, AgoraCart’s information practices, or your dealings with AgoraCart, please email us from our Contact Us page,

or write us at:
AgoraCart
P.O.Box 50286
Provo, UT 84605.



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